Website Privacy and SMS Terms
Effective July 14, 2026
This policy explains how ConsumerEXP collects, uses, and protects information submitted through this website and describes our SMS messaging practices.
Information we collect
We may collect information you choose to provide, such as your name, company, email address, telephone number, and the details included in a contact or inquiry form. We may also receive basic technical information about visits to the website, including IP address, browser and device information, referring pages, pages viewed, and approximate location derived from an IP address.
How we use information
We use information to respond to inquiries, provide requested services, communicate about business matters, maintain and improve the website, understand website activity, protect against misuse, and comply with applicable legal obligations.
Cookies, analytics, and company identification
The website uses essential technologies needed to operate the site. Optional analytics and marketing storage defaults to denied, and the Lusha visitor-identification pixel loads only after you accept optional tracking through our cookie-preferences control. You can reject optional tracking or withdraw consent at any time by selecting “Cookie preferences” on the website.
We use visitor identification technology to understand which companies visit our website. This technology matches an IP address to publicly available company information. It does not identify individual visitors or track personal browsing behavior. This processing is based on consent, which can be withdrawn at any time through cookie preferences.
The optional Lusha Website Visits Tracking Pixel is used for company-level visitor identification and B2B sales intelligence. It is classified as an analytics/marketing technology, uses session-based tracking, and may process an IP address matched to a company, pages visited, visit timestamps, and referrer sources. Rejecting optional tracking prevents the Lusha pixel from loading.
How information may be shared
We may share information with service providers that help us operate the website, communications, analytics, or business systems; when required by law; or when reasonably necessary to protect ConsumerEXP, our customers, or others. We do not sell personal information collected through this website.
Data security and retention
We use reasonable administrative, technical, and organizational safeguards appropriate to the information we maintain. No online transmission or storage system can be guaranteed to be completely secure. We retain information only as long as reasonably necessary for the purposes described here or as required by law.
Your choices
You may accept or reject optional website tracking through the cookie-preferences control. You may also contact us to ask about, correct, or request deletion of personal information you submitted through the website, subject to applicable legal and recordkeeping requirements.
Third-party websites and children
This website may link to third-party websites that have their own privacy practices. ConsumerEXP is not responsible for those sites. Our website and services are intended for business audiences and are not directed to children under 13.
Mobile information and SMS consent
ConsumerEXP uses SMS only for customer care-related and one-on-one communication with customers, contacts, vendors, potential customers, companies, and media outlets when there is a direct support, service, or inquiry reason. ConsumerEXP does not market, perform SIP campaigns, mass SMS anyone, or conduct voicemail campaigns by robocalling anyone ever.
By opting in, you consent to receive customer-care and one-to-one text messages from ConsumerEXP. Message frequency may vary. Standard message and data rates may apply. Reply STOP to opt out or HELP for help. Consent to receive text messages is not a condition of purchasing goods or services.
We will not share your opt-in to an SMS campaign with any third party for purposes unrelated to providing you with the services of that campaign. We may share your Personal Data, including your SMS opt-in or consent status, with third parties that help us provide our messaging services, including but not limited to platform providers, phone companies, and any other vendors who assist us in the delivery of text messages.
All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
Changes and contact
We may update this policy from time to time by posting a revised version on this page. Questions or privacy requests may be sent to info@consumerexp.com or directed to ConsumerEXP, Boston, Massachusetts.